Effective Date: [May 2, 2025]
At The Haunted Magnolia Hotel, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information.
1. Information We Collect
When you book a reservation, participate in an event, or interact with our website, we may collect:
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- Personal Information: Name, email, phone number, address, payment details.
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- Booking & Stay Information: Check-in/out dates, room preferences, event participation.
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- Device Information: IP address, browser type, device type.
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- Media Content: Photographs, video, or audio captured during public hotel events.
2. How We Use Your Information
We use the collected information to:
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- Process reservations and transactions.
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- Communicate with you about bookings, events, and promotions.
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- Enhance our services and guest experience.
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- Ensure guest safety and hotel security.
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- Comply with legal obligations.
3. Information Sharing
We do not sell your personal data. Information may be shared with:
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- Service providers processing transactions or supporting operations.
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- Law enforcement if required by law or in response to valid legal requests.
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- Event or tour partners when necessary for participation coordination.
4. Surveillance & Recordings
For safety and promotional purposes, certain areas are monitored by video surveillance. Recordings are stored securely and accessed only when necessary.
Guests participating in paranormal investigations, ghost tours, or public events may be photographed or filmed. Consent is assumed unless you opt out in writing.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
6. Your Rights
You have the right to:
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- Request correction or deletion of your information.
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- Opt out of promotional emails at any time.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.
8. Contact Information
For questions or concerns about this Privacy Policy, please contact:
The Haunted Magnolia Hotel
203 S. Crockett St., Seguin, TX 78155
magnolia.hotel@ghedi.com
512-571-2706